PRIVACY POLICY

At GoFit X Gym Geylang, we are committed to safeguarding your privacy and protecting your personal data in accordance with Singapore’s Personal Data Protection Act (PDPA). This policy outlines how we collect, use, store, and share your information when you interact with our website, gym, or services.

INFORMATION WE COLLECT

We may collect and process the following types of personal information:

Full name, contact number, and email address
Billing and payment details
Membership records, class bookings, and transaction history
Health declarations (if required for participation)
Website usage data (via cookies or analytics tools)
Images captured within the gym for security or identification purposes

We only collect data necessary to provide, support, and improve our services.

HOW WE USE YOUR INFORMATION

Your personal information is collected and used for purposes including:

Managing gym memberships, bookings, and payments
Sending updates about classes, promotions, or changes to services
Responding to enquiries or service requests
Ensuring the safety and security of our facilities
Complying with legal obligations under Singapore law

We only collect information that is necessary and relevant to provide you with the best possible service.

HOW WE PROTECT YOUR INFORMATION

Your personal data may be used for purposes including:

Managing memberships, class bookings, and payments
Sending gym-related updates, promotions, or service alerts
Responding to enquiries or support requests
Ensuring safety and regulatory compliance
Improving user experience and tailoring services

We do not collect more data than is necessary, and all usage is consistent with your consent and PDPA regulations.

HOW WE PROTECT YOUR DATA

We implement industry-standard security practices to protect your personal information:

Data is stored on secured servers with access restricted to authorised personnel
Digital and physical access is monitored and limited
Encryption and firewall systems are used where appropriate
Regular reviews are conducted to ensure data protection compliance

However, please note that no internet transmission is 100% secure.

SHARING YOUR INFORMATION

We do not sell or rent your personal data to third parties.

Your data may be shared with:

Payment processors for secure transactions
Marketing providers (with your explicit consent)
Legal or government authorities when required by Singapore law
Appointed service providers under strict confidentiality obligations

All third parties must comply with data protection standards equivalent to our own.

USE OF COOKIES

Our website may use cookies or analytics tools (like Google Analytics) to improve functionality, track visitor behaviour, and personalise content.

You may choose to disable cookies via your browser settings, although this may affect some website features.

YOUR RIGHTS UNDER PDPA

You have the right to:

Request access to your personal data
Correct inaccurate or outdated information
Withdraw consent to our use of your data
Request deletion of your personal data (where legally permissible)

To exercise any of these rights, please contact us at geylang@gofit-gym.com.sg.

DATA RETENTION

We retain your personal information only as long as necessary for the purposes described in this policy, or to comply with legal and operational requirements.

When no longer needed, your data will be securely deleted or anonymised.

THIRD PARTY LINKS

Our website may contain links to external websites not owned or operated by GoFit X Gym Geylang. We are not responsible for their privacy practices or content. Please review their individual policies when visiting those sites.

CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time to reflect legal, operational, or service changes. All updates will be posted on this page with immediate effect.

If you have any questions or concerns regarding your privacy or this policy, please Contact Us.